Event Calendar

Wednesday, December 31, 2025

ARCHIVED WEBINAR: Five Benefits to Using Reciprocity in Interviews

Start Date: 2/5/2019 11:08 AM EST
End Date: 12/31/2025 11:45 PM EST


Organization Name: ALGA

Contact:
Amber Anthony
Email: aanthony@nasact.org
Phone: (859) 276-0686

Archived Webinar: Five Benefits to Using Reciprocity in Interviews
An ALGA webinar held February 5th, 2019


The purpose of an interview is to obtain the greatest quality and quantity of truthful information, and audit interviewers have an arsenal of tools they can use to reach that goal. But many of the traditional questioning styles used to elicit information are manipulative, or even coercive, and results show that these approaches aren’t effective and produce less information, or worse false information. Audit interviewers can maximize results using relationship-building skills, such as rapport and reciprocity. But reciprocity must be employed with sincerity to build credibility with the interview subject and using it effectively requires training and practice. The webinar will cover:
 
  • The two types of reciprocity: emotional and material
  • Promising reciprocity
  • Building credibility using reciprocity
  • Effective questioning
  • Trust building
  • Active listening
  • Establishing commonality
  • Building rapport
 


ALGA Members: Free
Non-Members: $50

CPE: 1 credit

Note: All credits for viewing of archived webinars are self-certified. ALGA does not sponsor or certify archived training credits.